Friday, May 16, 2025

The Hague in the Netherlands is set to host EuroCHRIE 2025, a pivotal conference uniting global leaders in hospitality education and industry to explore the fusion of advanced technology, human-centered service, and sustainable practices. This event aims to equip professionals and educators with innovative strategies to navigate and shape the future of the rapidly evolving hospitality and tourism sectors.
Between November 10th and 13th, 2025, The Hague will transform into a global hub for hospitality and tourism education, hosting the esteemed EuroCHRIE 2025 Conference at Hotelschool The Hague. Recognized as one of the foremost international gatherings for professionals, educators, and researchers in the hospitality sector, this annual event is organized by the European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE) and consistently drives innovation and collaboration across the industry.
The theme for this year’s conference, “High Tech, High Touch Horizons – Leading Progress in Hospitality and Tourism,” captures the evolving dynamics of the sector.It emphasizes the vital blend of advanced technological innovations with personalized service quality, sustainable growth, and the urgent need for educational programs to equip students for a constantly evolving and resilient hospitality industry. As the industry embraces digital transformation, this event will explore how technology can enhance—not replace—the personal connections that define exceptional guest experiences.
A Convergence Point for Innovation and Expertise
EuroCHRIE 2025 brings together a diverse mix of attendees, including academic leaders from universities and research institutes, as well as executives and innovators from the hospitality and tourism business sectors. This unique blend fosters a collaborative environment where pioneering research meets practical application. The conference’s program is carefully curated to address pressing industry challenges such as talent shortages, environmental sustainability, and the rapid pace of digital change reshaping tourism and hospitality operations.
Participants can expect an engaging agenda featuring inspiring keynote addresses, detailed research presentations, interactive panel discussions, and valuable networking opportunities. While grounded in rigorous academic work, the sessions are designed to provide actionable insights for professionals actively navigating the complexities of today’s hospitality environment. This balance ensures that attendees not only gain new knowledge but also practical tools they can implement within their organizations or educational institutions.
Why The Hague Is the Ideal Host City
Selecting The Hague as the venue for EuroCHRIE 2025 was a deliberate decision reflecting the city’s international stature and its commitment to sustainability and innovation in tourism. Known as the seat of numerous global institutions, The Hague offers a vibrant cosmopolitan atmosphere that resonates with the conference’s spirit of global collaboration. Additionally, the city’s strategic focus on sustainable tourism development makes it a fitting backdrop for discussions centred on responsible hospitality practices and environmental stewardship.
The timing of this conference could not be more pertinent. The hospitality and tourism sectors are at a crossroads, challenged by shifting consumer expectations, workforce shortages, and the urgent need to integrate sustainability into business models. EuroCHRIE 2025 aims to address these complexities head-on, providing a forum for leaders to share fresh ideas, pioneering strategies, and forward-thinking solutions.
Embracing Technology Without Losing the Human Touch
One of the central themes of the conference is exploring how hospitality can leverage high technology while maintaining the “high touch” element that is the hallmark of guest satisfaction. Advances in artificial intelligence, virtual reality, data analytics, and contactless services have transformed operational efficiency and guest interactions, yet the essence of hospitality remains deeply human.
Sessions will examine best practices for integrating these technologies in ways that complement personalized service rather than diminish it. Case studies will highlight how innovative properties balance automation with authentic guest engagement, ensuring that technology serves as a tool to enhance the warmth and responsiveness of hospitality professionals.
Addressing Workforce Challenges and Skills Development
Another focus area is the persistent challenge of workforce shortages across the hospitality sector. The conference will delve into strategies for attracting, training, and retaining talent in an increasingly competitive market. Discussions will consider how education institutions can adapt curricula to equip students with the skills needed for tomorrow’s roles—skills that combine technical proficiency with emotional intelligence and cultural awareness.
Innovations in remote and hybrid learning, experiential education, and international collaborations will be explored, providing insights on how to better prepare graduates for successful careers. The conference also serves as a catalyst for building stronger partnerships between academia and industry, creating pathways that support both student employability and business growth.
Driving Sustainability and Responsible Tourism
Sustainability remains a cornerstone topic throughout the event. With tourism’s environmental impact under scrutiny, EuroCHRIE 2025 will spotlight practices and policies that promote ecological responsibility, social equity, and economic viability. Experts will present research and case studies on reducing carbon footprints, promoting local communities, and embedding sustainability into business strategies without compromising guest experience or profitability.
The Hague’s own sustainability initiatives and its position as a leader in responsible tourism provide a live example and inspiration for delegates. Through workshops and panel debates, attendees will share challenges and innovations, helping to shape a future where hospitality not only thrives economically but also contributes positively to the planet and society.
Cultivating Global Networks and Collaborative Growth
Beyond knowledge sharing, EuroCHRIE 2025 offers unparalleled networking opportunities. The event is designed to connect educators, researchers, and industry professionals across continents, fostering relationships that drive collaborative projects and cross-border initiatives. These connections are vital as the hospitality sector becomes more globalized and interdependent.
Attendees will have access to social events, roundtables, and dedicated networking sessions aimed at facilitating meaningful conversations and partnerships. The conference’s inclusive atmosphere encourages participants at all levels—from emerging scholars to seasoned executives—to contribute their perspectives and learn from one another.
Preparing for a Resilient and Innovative Future
Ultimately, EuroCHRIE 2025 aims to equip the hospitality and tourism community with the insights and tools necessary to navigate an era defined by rapid change. Whether grappling with technological disruption, evolving consumer behaviors, or sustainability imperatives, the conference fosters a forward-looking mindset.
The Hague in the Netherlands will host EuroCHRIE 2025, bringing together hospitality leaders to advance education, technology, and sustainability in the industry’s future. This landmark event fosters innovation and collaboration across global hospitality sectors.
As the sector recovers and rebuilds post-pandemic, this gathering offers a critical platform to explore innovative approaches that blend tradition with transformation. The Hague, with its blend of historic charm and modern innovation, provides an inspiring setting for these conversations.